Frequently Asked Questions
Everything you need to know about your Côte Beauty experience.
Are Côte Beauty products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All of our products are 100% cruelty-free and vegan-friendly, formulated without any animal-derived ingredients.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If a product isn't right for you, you can return it within 30 days of purchase for a full refund or store credit, minus shipping costs.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. We are working on expanding our global reach, so please stay tuned for updates.
How can I check the status of my order?
You can check your order status by logging into your account on our website or by clicking the 'Track Order' link found in your confirmation email.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.